GameStop hits pause on its PowerPass game subscription service

Bill Rogers
November 15, 2017

If you're one of those individuals, you can return to GameStop with the pass and video game you have checked out, and the company will give you a full refund. After those six months are up, the last game that you have "out" is yours to keep. Subscribers "can choose from any pre-owned video game in our catalog, from the throwback classics to the latest hits", Mooring said.

However, GameStop has since instructed store employees to remove all signage relating to the program, which has drawn considerable interest from the gaming community.

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Technically, the PowerPass program had already kicked off by the time GameStop made the decision to temporarily shut it down. "We feel this is the right thing to do for now to ensure we are able to provide our guests an exceptional service", a GameStop spokesperson told Kotaku. In addition, we are allowing them to pick out any Pre-Owned video game for free. (Those titles would be limited to ones offered at the store's physical locations, rather than through the chain's online inventory.) PowerPass's $60 price-tag would cover six months of playing and swapping, after which customers could select one preowned game to keep permanently. GameStop said that it was going to launch the service on November 19th. It's not clear why GameStop is freezing the program, but employees have speculated to Kotaku that some of the company's antiquated computers weren't equipped to handle it.

GameStop has already begun asking its staff to throw away the store's Holiday Guide, which featured advertising for the PowerPass service, and to replace this week's weekly ad, which also centered around the launch of the new rental program. It is unclear when the program will return to GameStop for the public, if ever.

Other reports by TheSundaySentinel

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